Contact information

Contact Vlixxo

Returns and refunds: start at vlixxo.com/returns. That form is the fastest route and gives us everything we need in one message.

Everything else: email info@vlixxo.com for account, product, checkout, order or delivery help. Include your order number and the email address used at checkout.

Response time: we reply to every message within 1 business day. Resolving a claim can take longer when we are waiting on a carrier or supplier, but the first reply is not what you wait for.

Vlixxo, 18 Ogunsola Street, Lagos 100001, Nigeria.

For privacy-related requests, use the contact details in our Privacy Policy.