Contact information

Contact Vlixxo

Returns and refunds: start at vlixxo.com/returns. That form is the fastest route and gives us everything we need in one message.

Everything else: email info@vlixxo.com for account, product, checkout, order or delivery help. Include your order number and the email address used at checkout.

Response time: we reply to every message within 1 business day. Resolving a claim can take longer when we are waiting on a carrier or supplier, but the first reply is not what you wait for.

Vlixxo is operated by BrandVerse Ventures, registered with Nigeria's Corporate Affairs Commission (BN 3485445), Ogba, Ikeja, Lagos, Nigeria.

For privacy-related requests, use the contact details in our Privacy Policy.