Terms and Conditions

By accessing Vlixxo or placing an order, you agree to these terms and to any policies referenced during checkout.

About Vlixxo

Vlixxo is an online retail storefront. Products are sold by Vlixxo and fulfilled through connected commerce and supplier infrastructure. Product availability, specifications, pricing, delivery estimates and fulfilment routes may change from time to time.

Product information

We aim to keep product information accurate, but obvious pricing, description, availability or technical errors may be corrected. Where an order is affected by a material error, we may contact you with options including correction or cancellation where permitted by law.

Your account and use of the store

You agree to provide accurate account, billing, payment and delivery information, and not to use the store for unlawful, fraudulent, abusive or unauthorised activity.

Orders and payment

Payments are processed through Shopify checkout and enabled payment providers. Order acceptance is subject to successful payment authorisation, product availability, fraud screening and applicable legal requirements.

Delivery, duties and taxes

Delivery is free to the destinations we serve and is included in the displayed price. International orders may be subject to customs procedures, import duties, taxes or local handling charges depending on the destination. Where these amounts are not collected at checkout, you may be responsible for them on arrival.

Returns and refunds

Our returns and refund policy forms part of these terms.

Intellectual property

Content displayed on Vlixxo remains the property of its respective owner. You may not copy, reproduce or exploit store content except as permitted by law.

Your rights

These terms do not exclude or limit rights that cannot legally be excluded under applicable consumer law. Policies may be updated from time to time, and the version in effect at the time of purchase applies to that order where required.